Why hasn’t Fractal ID addressed its possible data breach?

Crypto sleuth ZachXBT has called out the team behind Fractal ID for not addressing a data breach from last week. ZachXBT underlines that last week’s breach reports contained “personal photos, bank statements, wallet addresses, proof of address involving 300K s. This was on Oct 16, but it’s now Oct 21.”

Fractal ID under fire for incompetence

On October 17th, 2024, the Stormous ransomware gang claimed they had successfully stolen over 10 gigabytes of customer data from Web3 identity outfit Fractal ID. Stormous claimed this on its darknet leak platform and elaborated further on its Telegram channels.

A spokesperson of the ransomware-as-a-service operation said in a Telegram post, “We have extracted over 10GB of DATA from the KYC system of Fractal ID and some of its other systems […] The breach includes more than 300,000 s linked to Fractal ID clients in its KYC service.”

Stormous  added, “The total amount of data we managed to access exceeded 10 GB [to] 12GB, including personal photos, bank statements, proof of address, and ETH/BTC addresses.”

That’s not all. The hacker group promised to publish a report on Fractal ID’s “data protection” soon. In a tweet on X, ZachXBT says, he “Would have expected after your last security incident your team would be on top of this to reassure all of your s.” What was he talking about?

The current hack would be the second cyber security incident Fractal ID has suffered in 2024. On 14 July, the entity was hacked, impacting 6,300 s. 

In a 19 August blog post. Fractal ID explained what happened in July: “The breach on July 14th, 2024, was carried out by an unauthorized party who gained access using compromised operator credentials […] This access allowed the extraction of data through an API using privileged istrative rights.”

Fractal ID has yet to address the hacking claims as of this publication.

This is a developing story.

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Florence Muchai
Written by Florence Muchai

Florence Muchai is a crypto journalist at CryptoNewsZ with four years of experience covering Crypto, Blockchain, Web3, NFT, and AI. She has written for MSN and CryptoPolitan, bringing a wealth of knowledge to the industry. Florence holds a Bachelor's Degree in Disaster Management and International Diplomacy and a Master's Degree in Clinical Psychology. She is a digital nomad and explores the intersections of decentralized and traditional finance, offering insightful analysis on wealth creation, financial literacy, and the evolving digital economy. She is ionate about empowering readers with knowledge and delves into emerging trends, regulatory developments, and the impact of blockchain on global finance.